Sr Manager, AI Solutions and Development
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"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."
Ana, Sr. Researcher, ESPN
仕事内容:
“We Power the Magic!” That’s our motto at Disney Experiences. We deliver experiences to consumers through our Disney’s Parks & Resorts worldwide, Disney Cruise Lines, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business. We are a global team comprised of nearly 3,000 technology, product, data, and operations professionals across four locations, focusing on the development and implementation of digital and technology strategies for Disney Experiences businesses around the world.
This role sits under a unique AI center-of-excellence pillar of our organization.
As the Sr Manager, you will report into the Director of AI Solutions & Development. You will lead a multi-disciplinary team of technologists, including engineers, developers and business analysts, responsible for delivering highly visible AI solutions across the Disney Experiences function. You will work directly with Senior Leadership and technologists across the organization, influencing AI strategy and driving cross-functional integration. We want someone that exudes passion for driving innovation and staying at the forefront of emerging technologies, particularly in the field of generative AI and knowledgeable about the latest trends and tools of GenAI.
You Will:
Develop product roadmaps for GenAI initiatives, considering factors such as business impact, technical feasibility, and resource availability
Translate business requirements into technical specifications, working directly with engineering teams to ensure successful implementation of generative AI solutions
Monitor and analyze KPI’s for generative AI projects, providing regular updates to stakeholders and making data-driven recommendations for improvement
Assess potential risks and challenges associated with generative AI projects, proactively addressing concerns related to ethics, privacy, and security
Work directly with Senior Leadership and technologists across the organization, providing strategic guidance, serving as a trusted advisor on all things AI, and drive cross-functional integration
Lead the development and execution of training programs to upskill team members and other stakeholders on AI/Generative AI.
Collaborate with industry thought-leaders and strategic partners to co-innovate
Proactively seek opportunities to expand adoption of GenAI across the organization, prioritizing new use cases and driving innovation, ensuring alignment with overall business objectives
Owns executive communication strategy to senior leaders, key stakeholders, mass audience, presenting at forums and high-level meetings to drive alignment, awareness, and support for AI initiatives.
Act as the primary point of contact for internal customers, seeking to understand both implicit and explicitly stated business needs, pain points, and goals related to generative AI adoption
Collaborate with internal customers to identify GenAI use cases; serve as a bridge by translating technical-speak to facilitate communication and understanding between business and technical teams.
Educate and evangelize generative AI capabilities to various internal stakeholders, showcasing potential use cases and business value
Foster a culture of innovation and experimentation within the team, encouraging team members to explore new ideas and approaches to leverage AI/ Generative AI safely.
Conduct market research and stay abreast of the latest generative AI tools, platforms, and best practices to provide informed recommendations to internal customers
You Have:
10+ years of experience in technical product management, technical portfolio management, or a similar technologist role.
Leadership experience, preferably in managing multi-disciplinary technical teams (including product management/strategy, technology, design, engineers, and analytics)
Experience with prompting techniques (text and visual)
Product management experience, with the ability to lead multiple initiatives simultaneously and manage competing priorities
Basic understanding of how to use Generative AI and AI suites (Google Vertex, Azure OpenAI) to write simple LLM applications.
Experience in conducting market research, gathering and analyzing business requirements, and creating product roadmaps
Familiarity with agile development methodologies and product management best practices
Ability to lead teams working in a fast paced, cross-functional environment with evolving priorities and deliverables.
Experience with adaptive leadership, enabling team resilience during periods of organizational ambiguity.
Strong understanding of generative AI concepts, techniques, and tools, with hands-on experience using popular platforms such as OpenAI, Azure OpenAI Copilot, DALL-E, Adobe Firefly, Runway, or similar
Required Education:
Bachelor’s degree and/or equivalent work experience
Preferred Education:
Master’s degree and/or equivalent work experience
#DISNEYTECH
The hiring range for this position in Glendale, CA is $180,645 to $242,330 per year and in Seattle, WA is $189,256 to $253,880 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Disney Experiencesについて:
Disney Experiencesは、テーマパーク、リゾート、クルーズ船、ユニークなバケーション体験、製品などを通じて、ディズニーのストーリーとフランチャイズの魔法を世界中に届けています。ディズニーは、米国、欧州、アジアの6つのリゾート、トップレーティングのクルーズライン、人気のバケーションオーナーシッププログラム、受賞歴のあるガイド付きファミリーアドベンチャービジネスを有し、旅行業界でひときわ輝いています。さらに、ディズニーのグローバルコンシューマー製品事業には、世界をリードするライセンスビジネス、世界最大の子ども向け出版ブランド、あらゆるプラットフォームのゲームにおける世界有数のライセンシング、世界中のロケーションおよびオンラインのディズニーストアがあります。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションはWalt Disney Attractions Technology LLCという事業部門の一つであるDisney Experiencesでのお仕事です。
Walt Disney Attractions Technology LLC は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。
求人応募における障害者への配慮
ウォルト・ディズニー・カンパニーと関係会社は、「雇用機会均等」企業であり、身体障害者や障害のある退役軍人をはじめ、あらゆる求職者の応募を歓迎します。障害を抱え、求人探しや応募のために妥当な宿泊施設が必要な場合は、メールにてご要望をお知らせください(Candidate.Accommodations@Disney.com宛)。このメールアドレスは、通常の雇用照会や連絡用ではありません。障害を理由とするオンライン応募利用に関するご要望にのみ対応いたします。
技術的な問題がある場合は、「よくあるご質問」をご覧ください。
Hiring Process
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Where Does Your Story Begin?
Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.
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Be Part of the Story
There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.
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The Next Chapter
Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.
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あなたがテーマパーク好き、バードウォッチャー、美食家、ウォータースポーツマニア、太陽崇拝者、芸術愛好家、シンプルな買い物好き、あるいはその中間であろうと、オーランドでは楽しみの可能性が無限にあります。そして奇跡はいつでも手の届くところにあります。
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