Youth Activities Manager
ENJOY THE MAGIC
Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.
*Benefits and eligibility may vary by business and location
- SEGURO MÉDICO Y BIENESTAR
- OPCIONES DE CUIDADO INFANTILE
- TIEMPO LIBRE REMUNERADO
- PROGRAMAS DE JUBILACIÓN
- APOYO ECONÓMICO PARA LA EDUCACIÓN
- PAGOS SEMANALES
"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."
Ana, Sr. Researcher, ESPN
Detalles del empleo:
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
As a Youth Activities Manager you will provide leadership to a portion of the Youth Activities team. Oversee the implementation and handling of the daily operations and the guest experience for all youth spaces.
You will report to the Manager, Youth Activities
Level: 2 Stripe Officer
Responsabilidades:
- Responsible for the implementation and handling of the daily operation, Guest and Crew experience aspects for all Youth spaces
- Manage the operation and lead the Youth Activities team responsible for the following venues:
- It’s A Small World Nursery
- Oceaneer’s Club/Lab
- Edge
- Vibe
- Disney Castaway Cay/ Disney Lookout Cay
- Provide leadership for all direct reports. Responsibilities include, but are not limited to:
- Manage the daily schedules for Youth Activities Staff
- Managing personnel files
- Conducting performance reviews, including discipline as needed
- Ensuring Project Onboard compliance
- Monitoring STAR, while making necessary corrections
- Oversee onboard training, new hire and ongoing
- Succession planning
- Crew recognition and communication
- Facilitate department meetings
- Operate within budget guidelines and inventory control
- Resolve any Guest complaints or issues
- Responsible for Youth Activities Navigator section
- Monitor and observe Youth Programs for Disney show quality
- Adhere to United States Public Health (USPH) policies while ensuring Crew are trained and policies managed
- Function in the role of Youth Activities Counselor or related as needed
Experiencia laboral requerida:
- Minimum four years recent experience in a high-volume child care operation in a recreational, camp or leisure setting
- Minimum three years of current or previous management experience in a related field leading and motivating a large team
- Degree in related field preferred
- Proven experience leading a team
- Exceptional Guest service skills
- Strong presentation and communication skills
- Must be receptive to CPR training while employed with DCL
- Attention to detail and strong organizational skills
- Ability to lead a team and anticipate and solve problems quickly
- Computer skills including word processing and spreadsheet
- Experience managing complex policies and detailed operational procedures
- Be at least 21 years of age
- Willingness to live and work onboard one of our vessels for a certain length of time
- Can work a seven-day, 70-84 hour week with limited time off
- Can follow Disney Cruise Line appearance guidelines
- Appreciate diversity among guests and crew
Información adicional:
This is a shipboard role.
Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long Term Disability, Life Insurance and Retirement Savings Plan Option
You must:
Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan
Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
Complete a pre-employment medical
Obtain a criminal background check
Bring approved work shoes
**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
Acerca de Disney Cruise Line:
Líder en la industria de los cruceros, Disney Cruise Line ofrece un entorno donde las familias pueden reconectarse, los adultos pueden recargarse y los niños pueden experimentar toda la magia que Disney tiene para ofrecer. Los huéspedes pueden navegar desde puertos de todo el mundo en emocionantes itinerarios hacia el Caribe, Bahamas, Alaska y Europa, entre otros. A bordo de la flota de cinco barcos – Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy and Disney Wish– y el paraíso de la isla privada de Disney en las Bahamas, Castaway Cay, los miembros de la tripulación ofrecen a los huéspedes un servicio inigualable, historias encantadoras y el entretenimiento familiar inmersivo que solo Disney puede ofrecer.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en Magical Cruise Company, Limited, que forma parte de una empresa comercial que denominamos Disney Cruise Line.
¿Tiene problemas técnicos? Consulte las preguntas frecuentes para obtener ayuda.
Hiring Process
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The Next Chapter
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