Skip to main content

Principal Site Reliability Engineer

Apply Now
Job ID 10090495 Location San Francisco, California, United States / Santa Monica, California, United States / Bristol, Connecticut, United States / New York, New York, United States / Burbank, California, United States / Glendale, California, United States / Seattle, Washington, United States Business Disney Entertainment & ESPN Technology Date posted May 30, 2024

Job Summary:

Overview:

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming our media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

Engineering Services designs, builds, and sustains technology that powers DE&E Technology’s worldwide content production and distribution platforms. In doing so, they contribute to a series of cross-functional services and technologies, including Quality Assurance, Data Analytics, Software Development, Broadcast Infrastructure, and Networking & Security.


Job Summary:

Our Performance and Reliability teams are leading the improvements, optimization, and availability of applications across the Disney organization and business units, taking a consultative approach to Reliability Engineering by supporting, educating, mentoring, and delivering automation to foster performance and resiliency in best practice.

As a Principal Reliability Engineer, you serve as our domain expert, solving unique and complex problems that have a broad impact on business. This role is multidisciplinary in nature, often involved in major work efforts of strategic importance while working directly with senior levels across different organizations and business units. You will help promote and develop existing and new reliability standards and best practices, providing input in the design of systems and contributing to the technical output. The role is highly collaborative and involves significant interaction with fellow team members, stakeholders, and leadership.

Fostering innovation and being a champion of standards and best practices are critical components here at Disney Entertainment and ESPN Technology organization. Therefore, the ideal candidate will also need to be highly adaptable to changes and be able to pivot when required.

Responsibilities:

  • Work on parallel projects, reviewing product, service, and infrastructure designs with an ‘SRE lens,’ identifying reliability risks to address critical and strategic issues and complex problems.

  • Build software applications across multiple platforms in response to the needs of stakeholders.

  • Contribute wide-reaching improvements in stability, usability and performance to systems and services.

  • Set technical direction and strategy, driving technology adoption across organizations.

  • Produce technical designs and documentation, and inform product decisions that anticipate, as best as possible, technical issues across various business initiatives and launches.

  • Support and mentor engineering teams, including Reliability Engineers, with SRE principles and best practices.

  • Serve as a key member of the recruitment panel, performing screenings and resume reviews, ensuring a continued high standard of our engineering workforce.

  • Serve as a technical translator, digesting product and business requirements and defining technical requirements.

  • Promote and facilitate team building and social activities within the teams.

Basic Qualifications:

  • 10+ years within the Reliability Engineering field.

  • Bachelor's degree in computer science or related field, or equivalent training or work experience.

  • Well-versed with Reliability Engineering principles, patterns, and best practices.

  • Ability to understand the business domain from both a technical and product viewpoint.

  • 7+ Years experience working with AWS Cloud Infrastructure and Resources.

  • 7+ Years experience in designing and implementing automation tools.

  • 7+ Years experience running and monitoring large scale distributed systems.

  • Proficient in Python and/or Go.

  • Well-versed with modern infrastructure services and concepts such as containerization, distributed systems and microservices.

  • Experience designing and implementing automation tools.

  • Well-versed in Software Engineering principles and patterns.

  • Experience working with globally distributed teams.

  • Experience as a coach and mentor within a business environment.

  • Experience working within an Agile environment.


The hiring range for this position in Bristol/LA/Glendale/Santa Monica is $180,700 to $242,300 per year, in NYC/Seattle is $189,300 to $253,800, and in San Francisco is $197,900 to $265,400. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Disney Entertainment & ESPN Technology:

Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Sign up to receive the latest news and company information

Be you. Be here. Be part of story.

Global Opportunities

US & Canada

The Walt Disney Company entertains, informs and inspires people around the globe through the power of unparalleled storytelling, reflecting the iconic brands, creative minds and innovative technologies that make ours the world’s premier entertainment company.

LATAM

The Walt Disney Company Latin America is the leading family entertainment company in Latin America and has been present in the region since the 1940’s when Walt Disney traveled to Brazil, Argentina and Peru.

EMEA

Disney EMEA aims to drive growth, innovation and brand affinity across an extremely diverse collection of countries with a team of over 6,000 employees operating in 59 markets with offices in 29 countries.

India

The Walt Disney Company entertains, informs and inspires people around the globe through the power of unparalleled storytelling, reflecting the iconic brands, creative minds and innovative technologies that make ours the world’s premier entertainment company.

APAC

For over 70 years, The Walt Disney Company has been entertaining consumers in Asia Pacific – and enriching people’s lives. Today’s consumer can discover new branded experiences in many ways and in many markets across the APAC region.

nighttime view of the Spaceship Earth attraction at Walt Disney World in Florida

The Walt Disney Company is a global community of unparalleled storytellers, creative minds, and innovative technologies, with offices located across the globe.

Sign Up for Job Alerts

Get the latest job opportunities as they become available.

Watch Our Jobs

Sign up to receive the latest news and company information based on your preferences. An asterisk indicates a required field.

Interested InSelect a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.

By clicking "Submit", you agree to our Terms of Use (opens in new window) and acknowledge that you have read our Privacy Policy (opens in new window).

By clicking "Submit", you agree to our Terms of Use (opens in new window) and acknowledge that you have read our Privacy Policy (opens in new window). If I have elected to receive marketing messages or newsletters, I may withdraw my consent for these marketing messages at any time.

By clicking "Submit", you agree to our Terms of Use (opens in new window) and acknowledge that you have read our Privacy Policy (opens in new window), Cookies Policy (opens in new window) and EU Privacy Rights (opens in new window).

How we use your personal information and your rights:

  1. Your personal information is controlled by The Walt Disney Company Limited of 3 Queen Caroline Street, London, W6 9PE, United Kingdom.
  2. When you visit or shop with Disney or use any Disney product, service or mobile application, other members of The Walt Disney Company Family of Companies may also use your information to provide you these services, personalise your experience and send you service related updates and communications.
  3. You have a number of rights including the right to request access to, change, or remove your personal information, or to change your marketing preferences (including withdrawing your consent at any time.) Please see our Privacy Policy (opens in new window) to learn more about managing your marketing preferences or deleting your account.
  4. Our Data Protection Officer can be contacted by emailing: dataprotection@disney.co.uk.
  5. You have a right to lodge a complaint with the UK Information Commissioner's Office: https://ico.org.uk/ (opens in new window).
  6. For more information about Disney's data collection and use practices please read Disney's Privacy Policy (opens in new window).

By clicking "Submit", you agree to our Terms of Use (opens in new window) and acknowledge that you have read our Privacy Policy (opens in new window) and Collection Statement (opens in new window).

For more information about our general data collection, use, and practices, including how to manage your preferences, please read our Privacy Policy (opens in new window). I have read and agree to the Terms of Use (opens in new window).