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Senior Manager, Asset Protection & Risk Management

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Job ID 10080603 Location London, United Kingdom Business Disney Store Date posted Jun. 25, 2024

Job Summary:

About the Role & Team

Do you possess extensive experience in asset protection and leading risk management programs? Have you been employed with a large, multi-unit speciality retailer? Join our successful and committed team!

In the role of Senior Manager for Asset Protection & Risk Management, your responsibilities will include developing, managing, and administering processes to safeguard Disney's assets and brand commercialisation across EMEA within Security Services. You will foster cross-functional collaboration with our businesses to ensure that programs adhere to both enterprise and regional compliance standards.

The position requires four days a week working at our Hammersmith, West London office, plus the flexibility of one day working from home.

What You Will Do

  • Develop proactive and analytical asset protection strategies, including Standards of Practice (SOPs), programs, and compliance tools related to workplace security and profit protection.

  • Design and manage training initiatives for new employees and continuing education, focusing on eLearning, leader-led training, and awareness campaigns targeting physical and workplace security, asset protection, and loss prevention.

  • Direct comprehensive security measures across supply chains, profit protection, inventory shrinkage control, e-commerce fraud investigation, and guest appeasement to minimise loss risks.

  • Coordinate investigations and incident management, including case disposition, prosecution, and restitution.

  • Support anti-piracy efforts targeting retail intellectual property abuse and counterfeit merchandise investigations.

  • Assist third-party retailers/licensees with embargo and sensitive information protection initiatives for digital and physical asset handling; establish protocols for sample merchandise workflow.

  • Act as the retail profit protection expert and liaison for regional security, legal teams, and market law enforcement.

  • Collaborate with businesses to design and remodel needs for various business models, including owned, operated, and pop-up stores, to reduce potential loss exposures in risk management.

  • Oversee the provision of tools and supplies, such as AEDs, first aid kits, survival kits, eye wash stations, and barricade devices, for facilities, coordinating with regional security for shared campuses.

Required Qualifications & Skills

  • Significant experience of asset protection and risk program leadership or related experience required with large multi-unit speciality retailer

  • Wicklander-Zulawski investigation certifications

  • Knowledge of the Police and Criminal Evidence Act 1984 and similar European legislation

  • Experience of developing and implementing loss prevention policies / processes

  • Experience of leading a team is essential; Robust leadership and talent development abilities and a collaborative and effective management style

  • Tried experience of building effective links and handling partners within a large, multi-national, matrix organisation

Preferred Qualifications

  • Experience of SAP an advantage

The Perks

  • 25 days annual leave

  • Private medical insurance & dental care

  • Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free

  • Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing

  • Excellent parental and guardian leave

  • Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Disney Store:

Disney store, which debuted in 1987, carries high-quality products, including exclusive product lines that support and promote Disney’s key entertainment initiatives and characters from Disney, Pixar, Star Wars and Marvel. shopDisney.com is the ecommerce destination for guests of all ages, offering a curated selection of the best product from Disney store, Disney Consumer Products licensees, global collections and collaborations, and Disney Parks and Resorts, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world’s largest and most successful entertainment companies. There are currently more than 240 Disney store locations in North America; more than 40 Disney store locations in Japan; two locations in Shanghai, China including a flagship; and more than 70 Disney store locations in Denmark, France, Germany, Ireland, Italy, Portugal, Spain, and the United Kingdom.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Disney Store (UK) Ltd, which is part of a business we call Disney Store.

The Disney Store (UK) Ltd is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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Global Opportunities

US & Canada

The Walt Disney Company entertains, informs and inspires people around the globe through the power of unparalleled storytelling, reflecting the iconic brands, creative minds and innovative technologies that make ours the world’s premier entertainment company.

LATAM

The Walt Disney Company Latin America is the leading family entertainment company in Latin America and has been present in the region since the 1940’s when Walt Disney traveled to Brazil, Argentina and Peru.

EMEA

Disney EMEA aims to drive growth, innovation and brand affinity across an extremely diverse collection of countries with a team of over 6,000 employees operating in 59 markets with offices in 29 countries.

India

The Walt Disney Company entertains, informs and inspires people around the globe through the power of unparalleled storytelling, reflecting the iconic brands, creative minds and innovative technologies that make ours the world’s premier entertainment company.

APAC

For over 70 years, The Walt Disney Company has been entertaining consumers in Asia Pacific – and enriching people’s lives. Today’s consumer can discover new branded experiences in many ways and in many markets across the APAC region.

nighttime view of the Spaceship Earth attraction at Walt Disney World in Florida

The Walt Disney Company is a global community of unparalleled storytellers, creative minds, and innovative technologies, with offices located across the globe.

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