Sr Manager, Technical Project Management

Job ID 10106230 Location Celebration, Florida, United States Business Disney Experiences Date posted Dec. 05, 2024

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Job Summary:

About the Role & Team

“We Power the Magic!” That’s our motto at Disney Experiences Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience and Hey, Disney!

What You Will Do

As a Senior Manager, Tech Project Management you will be responsible for leading and mentoring project managers and business analysts dedicated to the successful implementation of large-scale software development projects. You will partner with Product, Engineering, Design, and other business groups to promote transparency, accuracy with forecasting, project planning, and delivery processes.

This position will emphasize robust collaboration and communication across projects with Technology and Digital, Financial and Business teams, improving transparency and enabling informed decision making. The Sr Manager, Tech Project Management reports to the Director of Portfolio & Program Management.

Additional responsibilities include:

Confidently lead a team of project managers driving cross-functional projects, and individual project tracks through full delivery life cycle ensuring project is delivered timely and on-budget.
Quickly identifying and resolve issues as they arise, driving resolution in partnership with Planning, Delivery and/or Finance teams and communicating issues to Executives as needed.
Use metrics, including burn-down charts, to drive performance, efficiency and forecast improvements.
Ensure accurate program project closure including retrospectives, transition and hand-off to production operations support, and final financial reporting.
Lead team of business analysts and project managers and be responsible for capital project initiation, including scope definition, solution design and estimation, and delivery for projects ranging $1.0M - $15M+
Ensure the facilitation of scope definition, and high-level planning, discovery, and estimation workshops with cross-functional teams.
Quantify cost factors to deliver program including resources, project oversight, objective risk, and related contingency.
Lead strategic planning and prioritization for DSE and to support deliverables for key finance milestones (Long Term Plan, Annual Capital Plan, Annual Operating Plan)
Establish project financial forecasts including resource plans and other expense plans.

Required Qualifications & Skills

Minimum of 10 years of technical project/program management and leading large, multidisciplinary teams.
Experience in a matrixed organization working with multiple leaders on parallel efforts.
Have a continuous view of resource demand and capacity across the portfolio and proactively plan for leveled resource allocation across development and sustainment activities.
Significant practical experience in the basics of project estimation, project planning, resource planning, issue management, risk management, change management, and communication planning.
Comfortable driving multiple projects running concurrently.
Must possess excellent business communication, writing, and interpersonal skills. Comfortable communicating with executive level (Directors, VPs) in presentations, working sessions, and 1-on-1 interactions.

Preferred Qualifications

Bachelor's degree or equivalent experience

#DISNEYTECH

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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Explore this Location Celebration, FL

The picture-perfect community of Celebration, 25 minutes southwest of Orlando, is a place like no other. Founded by The Walt Disney Company in the 1990s and named one of Forbes Magazine’s prettiest neighborhoods in America, Celebration features an idyllic downtown with architecture inspired by traditional Southern towns.