Associate Business Systems Analyst

Job ID 10112025 Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Jan. 28, 2025

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Job Summary:

Responsibilities

Understand the company’s business requirements and deliver effective technical solutions in the Point-of-Sales (POS) space and its ecosystems such as supply chain management and various digital payment enablement.
Act as Level 2 application support subject matter expert to tackle system issues as well as facilitate business change requests
Assist project manager in project activities including end-to-end system design, implementation, test and deployment
Develop test plan and arrange tests to ensure that all the necessary testing such as unit, functional, performance, stress, acceptance test are well-covered
Collaborate between internal teams and external vendors to attain system compatibilities
Monitor and fine tune systems to meet service level and performance metrics
Provide system training to team members and users of various Lines of Business
Prepare and maintain system documentation, operation guides and training materials
Implement and support Company and Corporate system controls and ensure systems meet compliance standard and security policies

Requirements

Bachelor degree in Computer Science or equivalent is preferred
1 - 3 years of proven experience in implementation and support of IT systems
Hands on experience in MS SQL database, Windows and Linux operating environments
Experience in supporting Point of Sales system and Inventory Management Supply Chain Applications is an advantage
Demonstrate knowledge of Retails or Food & Beverage businesses
Experience in RFID technology is a bonus
Quick learner with good analytical and troubleshooting skills and able to work under pressure
Able to manage multiple tasks simultaneously and balance priorities
Demonstrate as a good team player and can work on own initiative with good attention to details and timeline
Strong communication and interpersonal skills
Willing to liaise between multiple local and overseas work partners and business users
Excellent command of written and spoken English and Chinese

HKProfessional #LI-AI1

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About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email HKDL.Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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