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Assistant Restaurant Manager (Hotel Services - Western Cuisine)

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Job ID 10081313 Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted May 03, 2024

Job Summary:

Job Responsibilities:

  • Assist the Restaurant Manager to oversee the day-to-day operations of the outlet to achieve customer service and financial goals.
  • Ensure that all safety and sanitation levels are upheld in accordance with all local regulations.
  • Deliver unprecedented personalization. Offer discreet recognition. Connect with guests’ passions and create memorable experiences.
  • Handle all guest inquiries and complaints in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Train the team on order taking, menu knowledge, proper selling and techniques.
  • Maintain constant supervision of associates regards to performance, product knowledge and grooming.

Job Requirements:

  • Minimum 5 years of relevant supervisory experience in restaurant, with at least 2 years in similar capacity (preferably with expertise in buffet and Western cuisine, and in a high volume restaurant with over 200 seats).
  • Proven managerial abilities in people management, strategic planning and decision making.
  • Possess strong interpersonal and problem solving abilities.
  • Qualification of Hygiene Manager is preferred. Knowledge in different systems for operations (such as TMS, Kronos and Opera) would be considered as added advantages.
  • Strong sense in business acumen and food & beverage market trends.
  • High standards of professional manner with exceptional communication and presentation skills.

HKProfessional
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About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email HKDL.Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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