Bell Services- Full Time, $17.39/Hour + Gratuities

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Job ID 1199807BR Location Kapolei, Hawaii, United States Business Aulani, A Disney Resort & Spa Date posted May 15, 2024

Job Summary:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

100% full coverage of healthcare for you and your eligible dependents
100% paid tuition at network schools
Free lunch
Free parking
Free theme park admission and much more!

Bell person will assist with transporting all luggage to and from guest rooms. During 3rd shift, Cast Member may be required to perform job functions for both roles. Bell and Valet cast members will assist arriving and departing guests with their vehicles, including, but not limited to shuttles, busses and other transportation, and driving all types of guest vehicles.

Responsibilities:

Bell Services

Transport guest luggage including but not limited to Rooms/Vehicles/Storage.
Care and Storage of guest property
Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes)
Excellent communication skills and high guest service expectations
Greet Guests with positive, friendly and helpful attitude
Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity

Basic Qualifications:

Valid Hawaii driver’s license and clean driving record (no tickets/accidents/ moving violations in the past 12 months)
Ability to drive manual/automatic transmission
May be required to work Graveyard shifts if needed
Availability Requirements:
Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training
Additional Planned time off (vacations or non-paid time off) may not be available until the New Year.
Must provide Full/Availability, Nights, Weekends, Holidays, and Overnight shifts may be scheduled.
Previous experience in a Hotel/Resort environment preferred
Previous experience working in a parking facility with type service (airports, business office building, private parking structures
Knowledge of Hawaiian/Japanese language preferred

Preferred Qualifications:

Previous experience in a Hotel/Resort environment
Previous experience working in a parking service type facility (i.e. airports, business office building, private parking structures)
Bilingual preferred- Knowledge of Hawaiian/Japanese language
Previous computer and/or cash handling experience

Additional Information:

SCHEDULE AVAILABILTY
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.

Our Resort operates 24 hours a day, 365 days a year and some shifts may start as early as 4:00 AM and vary as needed. Training may require up to 4 weeks of full availability (day AND evening) and will be required immediately following the start date.

SUBMITTING YOUR APPLICATION
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The pay rate for this role in Hawaii is $17.39 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

About Aulani, A Disney Resort & Spa:

Combining the natural beauty and spirit of the Hawaiian islands with a touch of Disney magic, Aulani, a Disney Resort & Spa embraces and celebrates Hawaiian culture and storytelling. Situated on 21 acres of oceanfront property on the island of O‘ahu, the resort was uniquely designed for families to discover the culture, history and traditions of Hawai‘i against a backdrop of blue skies and beautiful views. Cast members are integral to bringing these stories of Hawai‘i to life, while upholding Disney’s renowned service and enchanting entertainment offerings.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Club Hawaii Management Company, LLC, which is part of a business we call Aulani, A Disney Resort & Spa.

Disney Vacation Club Hawaii Management Company, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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