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Senior Business Analyst

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Job ID 10086707 Location Santa Monica, California, United States Business Disney Direct to Consumer Date posted Apr. 22, 2024

Job Summary:

About the Role & Team

Disney’s Direct to Consumer (DTC) team oversees the Hulu and Disney+ streaming businesses within the Disney Entertainment segment, helping to bring The Walt Disney Company’s best-in-class storytelling to fans and families everywhere.

At Disney’s DTC, data is central to measuring all aspects of the business, and critical to its operations and growth. Within DTC’s Business Operations function, the Executive Reporting & Business Insights team is a highly visible team who works closely with DTC executives and stakeholders across all business areas for consistent collection, usage, and presentation of business critical KPIs and data points. Analysts focus on improving business results through the combination of statistical rigor, data analysis, and fast paced execution with an emphasis on driving actionable business recommendations.

We are seeking a Senior Business Analyst, with a strong attention to detail, a high level of accountability, collaborative abilities, and substantial hands-on expertise with intricate, extensive datasets. You will focus on tasks such as data analysis, defining KPIs, conducting data investigations, and implementing and executing production processes to guarantee data quality and completeness throughout the entire data lifecycle.

What You Will Do

  • Business Performance Reporting, Visualization, and Regression Management: Be a primary partner for cross-functional stakeholders to understand. When a metric is ahead or behind expectations, dig in to drive significant, actionable insights that help the business performance improve or double-down on success.

  • Deep-Dive Analysis: Analyze user behavioral data to identify patterns, uncover opportunities, and create a common understanding of how people are interacting with the platform and content.

  • Forecasting, and Opportunity Sizing: Utilize forecasting and opportunity sizing to both to set goals and help evaluate potential opportunities. This will help business stakeholders evaluate trade-offs in different approaches and build targets for driving business performance.

  • Partnership: Partner closely with business stakeholders to identify and unlock opportunities, and with other data teams to improve platform capabilities around data modeling, testing platforms, data visualization, and data architecture.

Required Qualifications & Skills

  • 4+ years of analytical experience.

  • 2+ years of Python, Spark and/or SQL or other data manipulation tools.

  • High familiarity with data platforms and applications such as: Databricks, Jupyter, Snowflake, Redshift, Airflow.

  • Familiarity with data exploration and data visualization tools like Tableau, Looker, Chartio, etc.

  • Strong experience in detailing the data requirements, data strategy, data rules (standardization, cleanse, and validation).

  • Outstanding interpersonal skills and strong written communication skills

  • Strong analytical and technical skills to troubleshoot issues, analyze the cause, quickly come-up with the possible solution(s), document the changes, and communicate the change to the organization.

  • Ability to evaluate risks and provide recommendations / solutions in a timely manner.

  • Ability to think strategically, analyze and interpret market and consumer information.

  • Understanding of statistics concepts (e.g., hypothesis testing, regression analysis).

Preferred Qualifications

  • Prior experience in the streaming media industry or knowledge of data and Video on Demand (VOD) and subscription-based services (SVOD) is preferred.

  • Experience compiling and presenting detailed analysis to an executive audience is preferred.

  • Experience operating in a software development lifecycle (SDLC) environment and deploying code.

Required Education

  • BA or BS in a quantitative field (Business, Math/Statistics, Economics, CS, Engineering, or similar) is desired.


The hiring range for this position in California is $102,500 - $137,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Disney Direct to Consumer:

Disney’s Direct to Consumer team oversees the Hulu and Disney+ streaming businesses within Disney Entertainment helping to bring The Walt Disney Company’s best-in-class storytelling to fans and families everywhere.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Services LLC, which is part of a business we call Disney Direct to Consumer.

Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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