Learning Content Curator & Design Manager
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Job Overview
The Disney Experiences (DX) Learning Strategy team is a global segment-focused team that develops and leads learning initiatives for Executives, Leaders, and Professionals. These initiatives include leadership and executive development programs, targeted offerings, and events at various leader transition and career growth points.
The Content Curator & Design Manager supports the design, development, and facilitation of learning content for programs supporting leaders across the segment. This role blends learning design, consulting, and facilitation skills. This role partners with multiple organizations and individuals around the world to deliver learning products and services.
Responsibilities
Partner with key clients and learning colleagues to develop comprehensive learning strategies that build skills and capabilities, engagement that drives performance, and results for complex businesses that span across the DX segment.
Apply learning theory/models, benchmark standard methodologies/trends, and maintain knowledge of innovative approaches to deliver learning solutions that drive lasting impact
Rigorously keep up with consulting/training industry trends to provide effective and relevant learning solutions to client groups.
Leverage Instructional Systems Design (ISD) approach to curate existing learning and development content, work with the Enterprise Center of Excellence to identify new content needs for learning and development experiences
Cultivate and maintain strong relationships across the HR and business community
Build deep knowledge and understanding of multiple businesses to interpret needs and challenges, proactively recommend sophisticated learning solutions, and decipher readiness for these solutions in close collaboration with senior management
In conjunction with PM, develop comprehensive measurement strategies to understand impact of learning for both the participant and the organization.
Drive post-learning analysis and measurement/survey reviews with PM, clients, and partners to decide if further action is required to deepen learning experience. Curate and assemble content across a variety of different types of learning experiences such as virtual instructor-led, in person learning experiences, and self-directed takeaways
Ensure appropriate sourcing and licensing for all learning content in development.
Maintain a clear understanding of various participant learning styles in order to present the best instructing and learning environment for diverse participants
Act as key thought partner in how to use existing learning and development resources and courses to develop leaders within The Walt Disney Company
Basic Qualifications
5 or more years of multifaceted experience in performance consulting, training, learning and development, organizational development, culture transformation and/or team development
Strong consultant skills and prioritization/organization skills in a fast-paced business and learning environment
Understanding and experience applying a variety of development approaches that span formal training, relationship-based, and experience-based development (70-20-10 model of development)
Ability to facilitate highly sophisticated content and agendas, adapting approach and style to a variety of audiences
Ability to quickly absorb interpersonal nuances and needs to “speak the language” of the client
Ability to gain credibility and influence executive audiences with strong executive interpersonal skills
Proven project management, organizational skills and confidentiality with critical information
Ability to synthesize large amounts of data to make strategic recommendations and the ability to see gaps and improve accuracy of data-driven decision making
Proven track record of working with ambiguity and agility in a constantly evolving environment
Intuition for business and ability to stay on top of industry and organizational knowledge
Ability to present a clear, detailed content strategy to various audiences and articulate how this approach supports the learning objectives defined
Ability to engage with multiple clients simultaneously and self-manage priorities with opposing demands
Outstanding presentation skills with both concepts and scripted content for a variety of audiences; ensure messaging is appropriate for each
Facilitate programs and conduct a Train-the-Trainer as needed
Ability to build relationships with teams across units and geographies, adjusting style where appropriate
Strong written, verbal and presentation skills
Problem solving and decision-making skills
Preferred Qualifications
Experience as a learning and development or performance consultant for a Fortune 100 company
Extensive knowledge in training and development models, adult learning theory or instructional design
Experience with instructional facilitation for sophisticated businesses that include a spectrum of employee types, from executive to entry-level including related certifications
Required Education
BA/BS in Business, Education, Instructional Design, Psychology, Performance Consulting, Training/Curriculum Development, Communications, or related field – OR – Relevant equivalent experience
Preferred Education
Advanced Degree or equivalent experience in Education, Industrial Psychology, Organizational Behavior/Psychology, or Organizational Development/Effectiveness
Formal certification/education/experience in applying learning models, adult development theory, or curriculum development
About Disney Experiences:
Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disney Experiences.
Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
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